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Customer Care

Date: 2016-05-03 07: 03 Author: GoBuy.com.ph View:


“Shopping has never been this easy!”


That’s our motto. As we understand that our customers’ need comes with different preferences, we are aiming to provide the best customer service and online shopping experience for Philippine customers. We treat every customer with respect and every transaction with equally high importance.  We have courteous staff to attend your concerns and will be happy to assist you. From item details, order concern, pre-sale, after sale, we are here to help you!


In case you need any assistance on GoBuy.com.ph, we encourage you to email us at support@GoBuy.com.ph with your concerns and complete details of your inquiry. Our customer service agent will respond to you within 24 hours, you can also click the "Chat Us!" button to get an instant response or simply call us at (02) 524-9898. Our support agents are available from Mondays-Saturdays, 10AM - 6PM. In case support agents are not available, you may want to click the "Email Us!" button to send us your concern. Our customer service agent will respond to you within 24 hours.